Welcome to the Commercient Help Desk

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Specialists are available globally Monday through Friday 24hrs a day EST

Our Help Lines are available to:

  • Commercient has added a new cool feature for any maintenance related concern and you will be able to enjoy seamless support without having to constantly purchase a support voucher every now and then. Please check here to know more and Click "See Pricing" to route you to your Customer Portal screen to see the pricing of the maintenance plan.
  • New customers undergoing new installations who are on Premiere Customer Success Plan.
  • To existing customers that have purchased a "Live Phone/WebMeeting Case".
  • Live Phone/WebMeetings must be scheduled per agent's availability
  • Please click here to purchase a support voucher.

    • US :+1 (844) 282-0401 Ext. 2

    UK :+44 20 3870-2803 Ext. 2

    SA :+27 87 550-5997 Ext. 2

    NZ :+644 886-1825 Ext. 2

    AU :+61 130 035-8205 Ext. 2

    MX:+52 5541607920 Ext. 2

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    • To submit a new issue click "+new ticket" in the upper right corner of your screen.
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    • Specialists are available globally Monday through Friday 24hrs a day EST
    • Average response time is 24 hours or less; 48 hours in the event of heavy caseloads. We’re only a click or a phone call away.
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